Shipping & Returns
Our pieces are made in India
All our pieces are handcrafted with love by our artisans. Because they are handmade, each piece is one of a kind; no two pieces are exactly the same.
All jewelry pieces are made from brass and coated with gold or silver plating.
Our jewelry is designed to be worn day in, day out, not stay locked in safes. But like most things in life, it needs a little TLC. And while some tarnishing and scratches are normal, there are some easy ways to keep your pieces as pristine as the day they were made.
Wearing : Last on, first off. In the morning, wear your jewelry as the final step of getting ready. At the end of the day, take it off before your usual night-time routine. This avoids contact with water, lotions, perfumes, etc.
Sorting : Keep your pieces in an airtight container. All our orders come with a Ziploc which aids in the longevity of our plating.
Cleaning : Every couple of months, you can opt to gently clean your pieces with a microfiber or jewelry cleaning specialist cloth. We don’t recommend any other products, polishes, or chemicals.
COVID-19 : As we’re living through a global pandemic, we cannot recommend washing and sanitizing your hands enough. That being said, make sure you take any rings off while doing so and limit exposure from water, soap, and hand sanitizer to all jewelry.
We are bummed you don’t love what you bought, but we’re happy to offer options to make sure you are satisfied. If there is an issue with your order, you have 24 hours to request for a replacement. To begin with the process, email us at firstname.lastname@example.org with your order number and pictures of the issue. Cost of the courier (including the original packaging) sent to us will be borne by you. Cost of shipping the new piece to you will be borne by us. We do not offer refunds or exchanges for reasons other than manufacturing defects.